Monthly Archives: March 2010
Introducing Internal Communication 3.0: Workforce Citizenship
The convergence of internal, external and social communication has been discussed a lot lately, but in this piece, “Internal Communication 3.0: Workforce Citizenship”, I’ve laid out a picture of what such a convergence could look like, described the turbulent social-media … Continue reading
CommScrum: Dethroning the Cult of the Manager?
The persistent primacy of the line manager as a primary communication channel in organizations–despite credible research claiming employees prefer electronic and print communication in a majority of cases–is the subject of the latest rendition of CommScrum. CommScrum can be found, … Continue reading
Invictus: A Change Communication Case Study
While good films about leadership are fairly abundant, films which illustrate the challenges inherent in change communication are far rarer. One recent film which brilliantly tells a change communication story is Invictus. Invictus details how Nelson Mandela’s keen understanding of … Continue reading
Democracy’s Mirror Images
In my first piece for the leading European political journal “E!Sharp”, I take on an observation I’ve long noticed about European and American societies: that the American political system and the European workplace are designed to encourage democratic behavior, while … Continue reading
