Category Archives: Internal Comms

Internal Communication-related thought leadership or other piece

World’s Underrated Job Title

In their series of ever-tantalising TV advertisements, Qatar Airways always signs off with the phrase “World’s 5-Star Airline”. Not the grammatically-more-correct “The World’s Five-Star Airline”. Oftentimes, non-standard grammar makes concepts more memorable. So I proffer “Is Internal Communicator World’s Underrated … Continue reading

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Germany: A Look at an Emerging Internal Comms Powerhouse

Is Germany the world’s emerging internal communication powerhouse? For 11 days back in March, I travelled the length and breadth of the country and met with practitioners of all stripes–and found an industry on the verge of a breakthrough on … Continue reading

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Free Associations: An Interactive Post on CommScrum

In this posting, the men and the woman of CommScrum discuss their short history, their commitment to free discussion, and the reactions they have received from unexpected places…in the script of an online SkypeChat. The conversation, which covers such topics … Continue reading

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Don’t be a Cascade Casualty

While the battle between social and hierarchical approaches to communication is mainly being fought among industry thought leaders at the moment, it has more basic implications at street level–where communicators are being asked to use outdated tools and approaches. In … Continue reading

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