Tag Archives: internal communications
CommScrum: Time to Say Good Night to “Employee Engagement”?
This week, I join my three collaborators from CommScrum in a robust discussion about the viability of “employee engagement”. The discussion starts like this: To be sure, the intentions behind the “employee engagement” movement of recent years were more-or-less honorable, … Continue reading
CommScrum: Dethroning the Cult of the Manager?
The persistent primacy of the line manager as a primary communication channel in organizations–despite credible research claiming employees prefer electronic and print communication in a majority of cases–is the subject of the latest rendition of CommScrum. CommScrum can be found, … Continue reading
Praise from Internal Comms Legend Roger D’Aprix
My recent writing on internal communication and engagement has drawn the attention of Roger D’Aprix, one of the most durable and beloved figures in the industry, and author of seven books on the subject–including the “The Credible Company: Communicating with … Continue reading
Eight Myths about Internal Communication
I’ve seen and heard a lot of myths and aphorisms about “good communication” which, alas, are either untrue or deeply overstated. Continue reading
Towards a Social Communication Model
The idea of a communication model that unifies internal communication, external communication and knowledge management forms the premise of my new post on Communitelligence: “Towards A Social Communication Model”. While the emergence of social media is important to this premise, … Continue reading
Enterprise Re-Engagement: Will Corporates Get It?
Whether corporations can join together their collective thinking about stakeholder engagement—or whether the current thinking of employee engagement as a sort of free lunch for employers ends up prevailing—is likely to have a decisive impact in the next few years. Continue reading
Will Social Media Drive Integrated Internal-External Comms?
In the first-ever “Thought Leaders” post on the site of CIPR Inside–the internal communications community within the UK’s Chartered Institute of Public Relations–I discuss some of the key attributes of social media likely to drive greater integration of internal and … Continue reading
CommScrum Rugby-Tackles “Internal Communication”
Challenging the very viability of what’s currently known as “internal communication” was the focus of my recent posting to CommScrum—a cooperative blog dedicated to “Full Contact Internal Comms.” The Commscrummers: UK-based Dan Gray and Kevin Keohane, Netherlands-based Lindsay Uittenbogaard, and … Continue reading
H&M Clothes-Shredding Scandal Kicks off New Role on Communitelligence Communications Leadership Team
Calling the recent scandal involving Swedish clothier H&M’s (now-abandoned) practice of shredding wearable clothing a “colllision at the intersection of internal, external and social communication,” I’ve posted my first pieces as the newest member of the Communications Leadership team at … Continue reading
Questioning Employee Engagement–Some Things to Think About
Building on my “four forms of employee engagement” model, I’ve published another piece that again challenges the conventional wisdom about employee engagement, while providing some practical questions for practitioners to consider before considering engagement efforts in the current climate. This … Continue reading
